Welcome to Joana Threads. By accessing or using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. General Information
- Joana Threads provides fashion and apparel products through our official website.
2. Products and Availability
- We strive to ensure all product descriptions, prices, and availability are accurate.
- Colors and sizes may appear differently due to device display settings.
- Joana Threads reserves the right to modify or discontinue any product at any time without prior notice.
3. Pricing and Payment
- All prices are listed in local currency and include applicable taxes, unless otherwise stated.
- We only accept Cash on Delivery (COD). No online payments or credit/debit card transactions are available.
- Payment must be made in full at the time of delivery.
4. Order and Delivery
- Orders are confirmed once you receive a confirmation email or SMS from us.
- Delivery timelines may vary depending on your location.
- Customers are responsible for providing accurate delivery details. Joana Threads is not liable for delays caused by incorrect information or unforeseen circumstances.
5. Returns and Refunds
- Returns are only accepted if the product is defective, damaged, or incorrect upon delivery.
- Customers must notify us within 7 days of delivery to request a return.
- Refunds (if applicable) will only be processed once the returned item is received and inspected. Since payments are made via COD, refunds will be arranged through replacement or store credit where possible.
6. User Responsibilities
- You agree not to misuse the website or interfere with its security features.
- All content, including images, text, and designs, is the property of Joana Threads and may not be copied or distributed without permission.
7. Limitation of Liability
- Joana Threads is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Our liability is limited to the value of the product purchased.
8. Privacy and Communication
- Your personal information is collected and used in accordance with our Privacy Policy.
- By placing an order, you consent to receiving communications related to your purchase.
9. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 [email protected]