At Joana Threads, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you shop with us. By using our website and services, you agree to the practices described below.
Information We Collect
Personal Information: When you place an order, we may collect your name, contact details, shipping address, and payment preference.
Payment Information: We only accept Cash on Delivery (COD). No online payment or credit card details are collected or stored.
Usage Data: We may collect basic information such as your IP address, browser type, and interactions on our website to improve your shopping experience.
How We Use Your Information
To process and deliver your orders.
To communicate updates regarding your purchase.
To improve our website, services, and customer support.
Information Sharing
We do not sell, rent, or trade your personal information. Your details are only used for order fulfillment and customer service purposes.
Data Security
We take reasonable steps to safeguard your personal information. While no method of transmission or storage is 100% secure, we strive to protect your information at all times.
Your Choices and Opt-Out
You have the right to opt-out of receiving promotional messages or marketing emails from us. To opt-out, please contact us at [email protected] with the subject line Opt-Out Request.
Cash on Delivery Policy
Since Joana Threads only offers Cash on Delivery, no sensitive payment information is collected or stored online. You will make your payment directly at the time of delivery.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page with a revised effective date.
Contact Us
For any questions, concerns, or opt-out requests, please reach out to us at:
📧 [email protected]